Privacy Policy

Operant Ltd (“we”, “us”, or “our”) is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights.

1. Who we are

Operant Ltd is a company registered in the United Kingdom.

Address:
Croyde House, Parkway
Uxbridge, England, UB10 9JX

Contact:
hello@operant-ai.com

2. What data we collect

We collect personal data that you provide directly to us when you use our website.

This may include:

• Name
• Email address
• Company name
• Any information you include in your message

We may also collect limited technical data (such as IP address or browser information) as part of normal website operation.

3. How we collect data

We collect data when you:

• Submit a demo request form on our website
• Contact us directly by email

We also use cookies and similar technologies. See section 7 for more details.

4. How we use your data

We use your personal data to:

• Respond to your enquiries or demo requests
• Communicate with you about our services
• Improve our website and user experience

We do not use your data for unsolicited marketing.

5. Legal basis for processing

Under UK GDPR and EU GDPR, we rely on the following legal bases:

• Legitimate interest — to respond to enquiries and operate our business
• Consent — where required (e.g. for optional cookies or analytics)

6. How we share data

We only share your data where necessary to operate our website and services.

This may include:

• Website hosting providers (e.g. Webflow)
• Email providers (e.g. Google / Gmail, Sender)
• Analytics providers (e.g. Google Analytics, if enabled)

These providers may process data on our behalf and are required to handle it securely.

7. Cookies and tracking

We use cookies to ensure the website functions properly and to understand how it is used.

We use a consent management tool to allow you to:

• Accept or reject optional cookies
• Manage your preferences

We do not enable non-essential cookies (such as analytics) unless you give consent.

8. International data transfers

Some of our service providers may be located outside the UK or European Economic Area (EEA).

Where this happens, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses
• Working with providers that meet recognised data protection standards

9. Data retention

We retain personal data only for as long as necessary.

As a general approach:

• Enquiry data (e.g. demo requests) is retained for up to 12 months unless there is an ongoing relationship
• We may retain data longer where required for legal or operational reasons

We will periodically review and delete data that is no longer needed.

10. Your rights

Under data protection law, you have rights including:

• The right to access your personal data
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to restrict or object to processing
• The right to withdraw consent (where applicable)

To exercise any of these rights, contact us at:
hello@operant-ai.com

11. Future services

Operant Ltd is developing software products that may process organisational data on behalf of customers.

Where applicable, separate agreements and policies (such as data processing agreements) will govern how that data is handled.

12. Changes to this policy

We may update this policy from time to time.
We encourage you to review it periodically.